Filed under: Doses of Cynicism, Triumphs & Heartbreaks, Work Life | Tags: retail, selfishness, work, boss, manager, confrontation, co-workers
What a day.
This morning I received a card from the FFL group, and attached with it the postcard I designed for them, thanking me for the work I’ve done for them.
I thought that was really nice of them, and it made my day.
Work was a different story though.
We were extremely understaffed, and the people I worked with were complete slackers. (Ie. hour long breaks, mysterious absences, etc.)
So about 45 mins after my scheduled break, and I was still the only person manning the floor, I page my co-worker. Twice.
No reply.
I page my manager. And normally I don’t page them unless it was absolutely necessary because I assume they have more important things to do. But I figure, I don’t get paid nearly enough to be worrying about my managers feelings.
So my manager calls back and tells me to page for co-worker B in this duh-you-should’ve-thought-of-doing-this-yourself tone. And I sort of just brushed it off because this particular manager is known for being a pseudo-bitch.
I page co-worker B. Twice.
No reply.
So I page my manager again because it is now 40mins before closing.
She calls back and tells me that I’m just going to have to wait. She doesn’t know where anybody is. She’s helping a customer, and I’m just going to have to be more patient.
And that really ticked me off in a bad way.
I’m about the only employee here doing my job, letting people know when I go on breaks, being responsible, and you’re telling me to be patient?
Patient was 8:30pm when I noticed that I’m the only person on the floor and thought that half an hour later I would go on my break.
It is now an hour later, and no one’s come back. And I know for a fact that this person has gone on another extended break earlier.
And don’t tell me you’re helping a customer because I help customers and I’ve had to manage multiple tasks while helping them, and I don’t lose it.
I hate confrontations, but I will not avoid them.
So I went up to my manager after I finally had my break, and just as I was about to give her a piece of my mind, she starts to apologize.
And it really threw me off, because I was expecting her to be an ultra-bitch about it.
She said that she was really overwhelmed earlier, and she was looking for my co-workers as soon as she was done with the customer. And within that exchange, she said “sorry” at least 5 times.
I was quite grateful that she understood where I was coming from. And if she wasn’t genuine, she was really good at pretending she was. And that’s good enough for me.
I thanked her, and told her I really appreciated her talking to me about it.
And I realized maybe underneath the ultra-bitch facade, is just a slightly insensitive but kind person. And it made me a little bit happier.
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